Cultural Toxicity: A Systemic Phenomenon, Diagnosing Causes, and Creating Safe, Inclusive Workplaces
Introduction Organisational culture is the key factor that defines the experience of the employees; however, in its destructive form, it quickly kills the trust, kills creativity, and boosts turnover. This widespread issue should be diagnosed by employing a systemic examination of the underlying ideas that explain the process of toxic formation, reinforcement, and maintenance. The current discussion uses the three basic conceptual frameworks, which are Misaligned Rewards, Social Exchange, and Organizational Silence, to explore the underlying factors of toxicity, as well as outline the possible intervention of Human Resources (HR) in a systematic way. Diagnosing Systemic Toxicity Systemic toxicity establishes itself, provided structural and social processes that are interconnected and can be explained by known conceptual frameworks: 1. The Model of Misaligned Rewards: Reinforcing the Wrong Outcomes The conceptual model focuses on the fact that incentive structures guide behaviour. The p...